Food & Beverage · American Diner

Cracker Barrel Old Country Store

3703 Hillsborough Rd, Durham, North Carolina, 27705

Google Maps Updated: 17 May 2026
Authenticity Score: 78/100
About

A classic spot that is hit-or-miss. When it's good, it's the comfort food you expect, but many diners report significant issues with service speed, order accuracy, and food temperature. It seems to struggle with staffing, leading to long waits and inconsistent quality. The gift shop remains a highlight for many.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
20
Lowest rating

We analyze 77 public reviews for Cracker Barrel Old Country Store using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 68/100
Value for Money 72/100
Pro Tip

Try to visit during off-peak hours to avoid the long wait times and kitchen backups.

Country Store
Comfort Food
Pros & Cons

✓ What Works Well

  • Comfort food
  • Gift shop
  • Friendly servers (when available)

✗ Areas to Improve

  • Slow service
  • Inconsistent food quality
  • Staffing issues
Frequently Asked Questions
  • Is the food fresh?
  • Why is the wait so long?
  • Do they have senior meals?
User Feedback

Biscuits are usually great.

Service can be very slow.

Hit or miss on food temperature.

Location Details
Street: 3703 Hillsborough Rd
Neighborhood: Durham
City: Durham
Postcode: 27705
Country: United States
Location
3703 Hillsborough Rd, Durham, NC 27705
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.