2920 S Mall Rd, Knoxville, Tennessee, 37917
This Cracker Barrel is a classic, but it's clearly struggling with consistency. Many diners love the atmosphere and the friendly servers, but there are frequent complaints about long wait times, cold food, and missing items in to-go orders. It's a place that people want to love, but the recent decline in food quality has left many regulars disappointed.
We analyze 72 public reviews for Cracker Barrel Old Country Store using our data models and filter out spam to highlight only authentic feedback.
If you're in a rush, skip the to-go orders and dine in for a better chance at hot food.
✓ What Works Well
✗ Areas to Improve
Great service, bad food
Used to be better
Love the gift shop