Food & Beverage · Southern Comfort

Cracker Barrel Old Country Store

2101 N Kenyon Rd, Urbana, Illinois, 61802

Google Maps Updated: 16 May 2026
Authenticity Score: 75/100
About

Cracker Barrel is a reliable comfort food destination for many, but this specific location has seen significant complaints regarding service speed, food consistency, and cleanliness. While some staff members are highly praised for their hospitality, others are described as inattentive or rude. It remains a popular choice for families, but the experience can be quite variable.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
20
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 70/100
Value for Money 68/100
Pro Tip

Ask for Waylon if you want top-tier service; he is frequently mentioned as the best server.

Medium
Medium
Pros & Cons

✓ What Works Well

  • Comfort food
  • Friendly individual servers
  • Good gift shop

✗ Areas to Improve

  • Slow service
  • Inconsistent food quality
  • Cleanliness issues
Frequently Asked Questions
  • Is the food fresh?
  • Why is the wait so long?
  • Are there healthy options?
User Feedback

Great comfort food

Service is hit or miss

Needs better management

Location Details
Street: 2101 N Kenyon Rd
Neighborhood: Urbana
City: Urbana
State: Illinois
Postcode: 61802
Country: United States
Location
2101 N Kenyon Rd, Urbana, IL 61802
Quick Info
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