Financial Services · Insurance Agency

Craft's Insurance Agency

400 E Broadway Blvd, West Memphis, Arkansas, 72301

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

This agency has a very mixed reputation. Some long-term clients appreciate the hometown service and affordability. However, there are significant complaints about rude staff, poor communication, and billing issues. It seems like a place that has been around for a long time but may be struggling with modern service standards.

Our Review Process
20
Most Relevant
10
Newest
20
Highest
13
Lowest

We analyze 63 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 65/100
Staff Helpfulness 60/100
Pro Tip

If you visit in person, be prepared for a very casual, old-school service environment.

Affordable rates
In-store payments
Pros & Cons

✓ What Works Well

  • Affordable rates
  • Hometown service
  • Fast service

✗ Areas to Improve

  • Rude staff
  • Poor communication
  • Billing issues
Frequently Asked Questions
  • How do I pay my bill?
  • Can you help with auto insurance?
  • How do I get a quote?
User Feedback

Friendly hometown people

Terrible attitudes

Mixed experiences

Location Details
Street: 400 E Broadway Blvd
Neighborhood: West Memphis
City: West Memphis
State: Arkansas
Postcode: 72301
Country: United States
Location
400 E Broadway Blvd, West Memphis, AR 72301
Quick Info
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