Crafty Crab
245 Oneil Ct, Columbia, South Carolina, 29223
Crafty Crab is a popular destination for seafood boils, with many diners enjoying the flavorful sauces and fresh seafood. However, the restaurant has faced significant criticism regarding customer service, cleanliness, and management practices. While some guests have had excellent experiences with attentive servers, others have reported serious issues, including poor hygiene and unprofessional behavior from management. It is a place that can provide a great meal, but the overall experience is highly variable.
We analyze 75 public reviews for Crafty Crab using our data models and filter out spam to highlight only authentic feedback.
✓ What Works Well
- Flavorful seafood boils
- Fresh seafood options
- Some very attentive servers
✗ Areas to Improve
- Inconsistent customer service
- Cleanliness concerns
- Unprofessional management
- Is the seafood fresh?
- Do they have gluten-free options?
- Is the music always this loud?
Food is great, service is not
Love the boom sauce
Management needs to improve
- Category Food & Beverage
- City Columbia
- State South Carolina
- Postcode 29223
- Country United States
