7900 Henneman Way, STE 100, McKinney, Texas, 75070
The practice is highly regarded for its medical expertise, with many patients praising the doctors for their care and professionalism. However, there are significant and recurring complaints about administrative issues, including long wait times, poor communication, and unprofessional behavior from some staff members. It is a practice where the clinical care is often excellent, but the administrative experience can be very frustrating.
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If you have a busy schedule, be prepared for significant wait times and consider booking the first appointment of the day.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office is a nightmare.
They don't respect their patients' time.
The clinical care is top-notch.