Automobile · Auto Repair

Craig's Auto Inc

111 S Pemberton Rd, Pemberton, New Jersey, 08068

Google Maps Updated: 19 May 2026
Authenticity Score: 68/100
About

Craig's Auto is a polarizing shop. Many long-term customers swear by their honesty and fair pricing, often citing the owner's willingness to help in a pinch. However, there is a significant number of negative reviews regarding rude customer service, high towing fees, and disputes over repair quality. It seems to be a shop where your experience depends heavily on the specific situation.

Our Review Process
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Highest rating
12
Lowest rating

We analyze 66 public reviews for Craig's Auto Inc using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 55/100
Pro Tip

Always get a written estimate before authorizing any work, especially for towing and storage.

Towing services: Available
Pricing: Variable
Pros & Cons

✓ What Works Well

  • Honest and fair pricing for some
  • Helpful in emergencies
  • Long-term customer loyalty

✗ Areas to Improve

  • Rude customer service
  • High towing and storage fees
  • Inconsistent repair quality
Frequently Asked Questions
  • Are their towing fees fair?
  • Do they honor quotes?
  • Is the owner easy to work with?
User Feedback

They saved me when I was stranded.

Very rude and unprofessional.

Great work, but watch out for the fees.