Automobile · Collision Repair

Craig's Automotive Collision Center, in

6321 N Cincinnati St, Spokane, Washington, 99208

Google Maps Updated: 19 May 2026
Authenticity Score: 93/100
About

Craig's Automotive Collision Center is widely praised for its high-quality work, professional communication, and friendly staff. Customers appreciate how they handle insurance claims seamlessly and often go above and beyond, such as detailing the vehicle. While there are a few isolated complaints about communication or minor issues, the overall sentiment is extremely positive, with many customers calling it their go-to shop.

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We analyze 79 public reviews for Craig's Automotive Collision Center, in using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 95/100
Transparency 90/100
Pro Tip

They are known for detailing vehicles after repairs, which is a nice touch.

Locally owned and operated
High customer satisfaction
Pros & Cons

✓ What Works Well

  • High-quality repair work
  • Seamless insurance coordination
  • Friendly and professional staff

✗ Areas to Improve

  • Occasional communication delays
  • Some reports of minor missed details
  • Wait times can be long
Frequently Asked Questions
  • Do they offer a warranty on their work?
  • How long does a typical repair take?
  • Do they work with all insurance companies?
User Feedback

My car looks brand new again.

They handled everything with my insurance.

The staff is friendly and professional.