Crawford's Auto Center
302 W Uwchlan Ave, Downingtown, Pennsylvania, 19335
Crawford's Auto Center is a family-owned business that receives very mixed reviews. Many customers praise them for their helpfulness, especially when navigating insurance claims after an accident. However, there is a significant number of complaints regarding high towing fees, rude customer service, and aggressive business practices. It appears to be a shop that is highly valued by some for their advocacy, while others feel exploited by their pricing and attitude.
We analyze 75 public reviews for Crawford's Auto Center using our data models and filter out spam to highlight only authentic feedback.
If you are involved in an accident, always ask for a clear breakdown of towing and storage fees before authorizing any work.
✓ What Works Well
- Helpful with insurance claims
- Family-owned and locally based
- Knowledgeable about collision repair
✗ Areas to Improve
- High towing and storage fees
- Reports of rude customer service
- Inconsistent communication
- Are their towing fees transparent?
- Do they work with all insurance companies?
- Is it better to use them for repairs after a tow?
They fought for me against the insurance company.
The towing fees were unexpectedly high.
The front desk staff can be very difficult to deal with.
- Category Automobile
- Neighborhood Downingtown
- City Downingtown
- State Pennsylvania
- Postcode 19335
- Country United States
