Cray Law PLC
420 N Roosevelt Ave, Suite 110, Burlington, Iowa, 52601
Cray Law Firm has a very mixed reputation. Many clients are happy with the results and praise the team for being knowledgeable and helpful. However, there are significant complaints about poor communication, lack of transparency, and feeling like the firm is only interested in fees. It seems like a firm that can deliver results but may struggle with client management and professionalism.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Establish clear communication expectations and timelines during your initial consultation.
✓ What Works Well
- Knowledgeable and helpful team
- Effective at handling family and estate law
- Good at explaining the process
✗ Areas to Improve
- Reports of poor communication and responsiveness
- Some clients feel the firm is only interested in fees
- Mixed reviews on staff professionalism
- Why is my case taking so long?
- Can I get an update on my status?
Clients feel well-represented but frustrated by communication
The firm is seen as a reliable choice for family and estate law
Communication is the biggest area for improvement
- Category Professional Services
- City Burlington
- State Iowa
- Postcode 52601
- Country United States
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