Creative Dentistry
4139 Baker St NE, Suite 15, Covington, Georgia, 30014
Patients appreciate the clinical care and the gentle nature of the dentists. However, there is a recurring theme of frustration regarding billing transparency and front-office competence. Some long-term patients feel the service quality has declined due to administrative issues and perceived greed.
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Request a detailed, itemized treatment plan in writing before agreeing to any procedures to avoid surprise billing.
✓ What Works Well
- Gentle and skilled dentists
- Welcoming and kind hygienists
- Long-term patient loyalty
✗ Areas to Improve
- Opaque billing practices
- Incompetent front desk staff
- Long wait times
- Why am I being charged for a service I already paid for?
- Is this office in-network with my insurance?
Great clinical work overshadowed by billing headaches
Front desk staff needs to be more professional
Transparency in pricing is lacking
- Category Health & Medical
- City Covington
- State Georgia
- Postcode 30014
- Country United States
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