1816 E Centre Ave, Portage, Michigan, 49002
Patients generally praise the clinical skill and modern office environment. Many appreciate the gentle approach and clear communication from the dentists. However, some report frustration with recent changes in insurance acceptance and billing policies. A few feel the front desk staff can be dismissive when financial concerns are raised.
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Ask for a detailed breakdown of insurance coverage before starting any major work to avoid surprise out-of-network bills.
✓ What Works Well
✗ Areas to Improve
Great clinical work
Billing feels rigid
Staff is hit or miss