Creative Nails & Spa
11321 W Broad St, Suite 113, Richmond, Virginia, 23060
This salon is a hit for its talented nail techs who deliver high-quality, detailed work. Many customers praise the clean, serene environment and the complimentary drink menu. On the flip side, some visitors report feeling rushed during busy times, leading to inconsistent quality and occasional cuticle nicks. The owner, Hannah, is frequently mentioned as being very responsive to feedback, which helps maintain a loyal customer base. It is a solid spot for a pampering session if you book with a trusted technician.
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Avoid Sunday visits if your preferred technician isn't working, as the quality can be hit-or-miss with other staff.
✓ What Works Well
- Talented and detail-oriented nail technicians
- Clean and relaxing atmosphere
- Complimentary drink menu
✗ Areas to Improve
- Service can feel rushed during peak hours
- Inconsistent quality depending on the technician
- Occasional long wait times despite appointments
- Do they take walk-ins?
- How long do the acrylics usually last?
- Is the salon kid-friendly?
Hannah is a gem, definitely ask for her.
Great spot for a relaxing pedicure.
Quality is spot on when they aren't rushing.
- Category Personal Care
- Neighborhood Glen Allen
- City Richmond
- State Virginia
- Postcode 23060
- Country United States
