Crescent City Orthopedics
3600 Houma Blvd, Metairie, Louisiana, 70006
Crescent City Orthopedics receives mixed reviews. Many patients appreciate the medical care provided by the doctors and physical therapists. However, there are significant and recurring complaints regarding administrative issues, including billing errors, difficulty reaching the office by phone, and poor customer service from front desk staff.
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If you have billing issues, document every conversation and try to speak with a supervisor directly, as the standard phone lines can be unreliable.
✓ What Works Well
- Effective medical care
- Knowledgeable physical therapists
- Professional doctors
✗ Areas to Improve
- Billing and insurance errors
- Poor phone communication
- Rude front desk staff
- Do you accept my insurance?
- How do I resolve a billing error?
The doctors are great, but the billing is dysfunctional.
They treat you with TLC.
The office staff is very unprofessional.
- Category Health & Medical
- City Metairie
- State Louisiana
- Postcode 70006
- Country United States
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