Crescent Dental
2442 SW Cary Pkwy, Cary, North Carolina, 27513
Crescent Dental has a very divided reputation. Many patients love the friendly, family-oriented staff and Dr. Ghai's gentle, non-judgmental approach. However, there are numerous complaints regarding billing transparency, aggressive upselling of procedures, and poor front-desk communication. It seems to be a hit-or-miss experience depending on the specific staff member and billing situation.
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Always verify your insurance coverage directly with your provider before agreeing to any 'abrasive' or deep cleaning procedures.
✓ What Works Well
- Friendly and non-judgmental staff
- Dr. Ghai is gentle and patient
- Good for patients with dental anxiety
✗ Areas to Improve
- Billing and insurance transparency issues
- Aggressive upselling of procedures
- Inconsistent front desk communication
- Why was I charged for an unnecessary procedure?
- Is this office in-network with my insurance?
They made me feel comfortable despite my anxiety.
Billing is a nightmare, watch out.
Great family-owned vibe.
- Category Health & Medical
- City Cary
- State North Carolina
- Postcode 27513
- Country United States
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