Crescent Regional Hospital
Health & Medical · Hospital

Crescent Regional Hospital

2600 W Pleasant Run Rd, Lancaster, Texas, 75146

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

Crescent Regional Hospital has a highly polarized reputation. Many patients praise the nursing staff for their compassion and professionalism, especially in surgical and recovery units. However, there are serious and recurring complaints regarding the emergency room, including long wait times, poor communication, and perceived lack of empathy. The facility's cleanliness and administrative processes are also frequent points of contention.

Review Summary
20
Most Relevant
17
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 77
Performance Scores
Medical Expertise 70/100
Admin Efficiency 40/100
Pro Tip

If possible, try to schedule elective procedures rather than relying on the ER for non-emergency care.

Surgical excellence
Inconsistent ER experience
Pros & Cons

✓ What Works Well

  • Compassionate nursing staff
  • Good surgical outcomes
  • Friendly front desk staff

✗ Areas to Improve

  • Long ER wait times
  • Inconsistent cleanliness
  • Poor administrative communication
Frequently Asked Questions
  • Why is the ER wait so long?
  • How do I resolve a billing issue?
User Feedback

The nurses are angels, but the ER is a nightmare.

Great care, but the facility needs a refresh.

I felt well cared for in recovery, but the ER was a disaster.

Location Details
Street: 2600 W Pleasant Run Rd
Neighborhood: Lancaster
City: Lancaster
State: Texas
Postcode: 75146
Country: United States
Location
2600 W Pleasant Run Rd, Lancaster, TX 75146
Quick Info
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