2600 W Pleasant Run Rd, Lancaster, Texas, 75146
Crescent Regional Hospital has a highly polarized reputation. Many patients praise the nursing staff for their compassion and professionalism, especially in surgical and recovery units. However, there are serious and recurring complaints regarding the emergency room, including long wait times, poor communication, and perceived lack of empathy. The facility's cleanliness and administrative processes are also frequent points of contention.
If possible, try to schedule elective procedures rather than relying on the ER for non-emergency care.
✓ What Works Well
✗ Areas to Improve
The nurses are angels, but the ER is a nightmare.
Great care, but the facility needs a refresh.
I felt well cared for in recovery, but the ER was a disaster.