Creston Dental & Braces
1121 Broad St, Sumter, South Carolina, 29150
This office is highly polarizing. Many parents praise the friendly staff and the care provided to their children, especially by Dr. Patel. However, there are frequent complaints about rude front desk staff, long wait times, and poor communication regarding appointments and billing.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a concern, try to speak directly with the dentist or office manager rather than the front desk staff.
✓ What Works Well
- Friendly and patient staff
- Good care for children
- Efficient service (when it goes well)
✗ Areas to Improve
- Rude front desk staff
- Long wait times
- Poor communication
- Why was my appointment canceled without notice?
- How do I resolve a billing error?
Dr. Patel is amazing with kids.
The front desk staff needs better training.
Great care, but the admin side is a headache.
- Category Health & Medical
- City Sumter
- State South Carolina
- Postcode 29150
- Country United States
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