2400 S Ferdon Blvd, 2400-A, Crestview, Florida, 32536
Crestview Urgent Care is a highly polarizing facility. Many patients praise the medical staff for being kind, efficient, and knowledgeable, especially for minor issues. However, there are significant, recurring complaints about administrative failures, including billing errors, rude front desk staff, and poor communication. The quality of care seems to vary greatly depending on the provider and the specific staff on duty, leading to a hit-or-miss experience.
If you have a complex issue, consider a primary care doctor or ER, but for minor issues, this clinic can be a convenient option.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office staff is terrible.
I waited for hours and never saw the doctor.
They really care about my health, but the admin side is a mess.