Cromwell Dental Group Affiliated with The Smilist Dental
30 Country Squire Dr, Cromwell, Connecticut, 06416
Cromwell Dental Group is generally well-regarded for its professional and friendly staff. Patients appreciate the thorough care and the doctors' commitment to patient comfort. However, there are significant concerns regarding billing practices, communication, and staff turnover. It is a practice that works well for many, but the administrative issues are a recurring theme.
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Patients recommend verifying insurance coverage directly with the provider before any major procedures to avoid unexpected costs.
✓ What Works Well
- Professional and friendly staff
- Thorough and gentle care
- Modern and clean facility
✗ Areas to Improve
- Billing and insurance disputes
- Inconsistent communication
- High staff turnover
- Do they accept my insurance?
- Are they good with anxious patients?
Dr. Sponzo is awesome.
The staff makes you feel like family.
Professional, clean, and always on time.
- Category Health & Medical
- City Cromwell
- State Connecticut
- Postcode 06416
- Country United States
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