Automobile · Fleet Services
Crooms Fleet Services
2525 E Main St, Lakeland, Florida, 33801
Google Maps
Updated: 19 May 2026
Authenticity Score: 55/100
About
Crooms Fleet Services is a polarizing shop. While they are praised for their quick towing and ability to handle heavy-duty fleet work, there are numerous complaints about high costs, poor communication, and questionable billing practices. It's a shop that seems to prioritize speed over customer satisfaction.
Our Review Process
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Most Relevant
13
Newest
20
Highest rating
20
Lowest rating
We analyze 73 public reviews for Crooms Fleet Services using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
40/100
Transparency
35/100
Pro Tip
Always ask for a written estimate and confirm payment methods before authorizing any work.
Fleet specialist
24/7 towing
Pros & Cons
✓ What Works Well
- Fast towing response
- Capable of heavy-duty repairs
- Willing to travel for service
✗ Areas to Improve
- High labor costs and minimums
- Poor communication and transparency
- Cash-only payment policies
Frequently Asked Questions
- Do they accept credit cards?
- Are their labor rates competitive?
- Can they handle reefer repairs?
User Feedback
Good for emergencies, bad for billing
Know what you're paying for upfront
Mixed quality of work
Quick Info
- Category Automobile
- City Lakeland
- State Florida
- Postcode 33801
- Country United States
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