Financial Services · Insurance Agency

Cross Insurance

291 Promenade St, Providence, Rhode Island, 02908

Google Maps Updated: 14 May 2026
Authenticity Score: 92/100
About

Cross Insurance is highly regarded for its professional, knowledgeable, and compassionate staff. Clients consistently praise the agency's responsiveness and ability to provide personalized service. The overall sentiment is very positive, with many long-term clients recommending the agency to others.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
18
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 91/100
Staff Helpfulness 92/100
Pro Tip

Ask for a policy review annually to ensure you are getting all available discounts.

High client retention
Strong local reputation
Pros & Cons

✓ What Works Well

  • Exceptional customer service
  • Professional and knowledgeable staff
  • Responsive and helpful

✗ Areas to Improve

  • Occasional administrative errors
  • Billing concerns
  • Some communication gaps
Frequently Asked Questions
  • Can you help me with life insurance?
  • Why did my premium change?
User Feedback

They treat you like family.

Service is unmatched.

Ali is amazing.

Location Details
Street: 291 Promenade St
Neighborhood: Providence
City: Providence
State: Rhode Island
Postcode: 02908
Country: United States
Location
291 Promenade St, Providence, RI 02908
Quick Info
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