Cross Keys Family Dental
3501 NJ-42, Suite 270, Turnersville, New Jersey, 08012
Cross Keys Family Dental is a busy practice that many patients love for its friendly staff and skilled hygienists. However, the office struggles with significant administrative bottlenecks, including long wait times and difficulty reaching someone by phone. While the clinical care is generally rated highly, the operational side often leaves patients feeling frustrated and unheard.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you can't get through on the phone, visiting in person is often the only way to get a reliable appointment.
✓ What Works Well
- Friendly and knowledgeable hygienists
- Dr. Cohen is highly skilled
- Welcoming front desk staff
✗ Areas to Improve
- Long wait times after scheduled appointments
- Difficult to reach by phone
- Inconsistent billing and insurance communication
- Why is it so hard to get someone on the phone?
- How do I confirm my appointment if the system is down?
Great clinical work, poor office management
Very busy, expect delays
Staff is kind but overwhelmed
- Category Health & Medical
- City Turnersville
- State New Jersey
- Postcode 08012
- Country United States
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