2021 S 14th St, Bldg A, Ste 100, Midlothian, Texas, 76065
Cross Timbers ENT has a mixed reputation. Many patients praise the doctors for their expertise and successful surgical outcomes. However, there are frequent complaints about administrative issues, including poor communication, billing errors, and long wait times. It seems to be a high-quality clinical practice that struggles with its administrative side.
Keep detailed records of all billing and insurance communications.
✓ What Works Well
✗ Areas to Improve
Dr. Wu is excellent.
The office is disorganized.
Great care, but the billing is a headache.