Cross Town Auto Body
263 Baldwin St, New Brunswick, New Jersey, 08901
Cross Town Auto Body is highly regarded for its exceptional customer service, transparency, and high-quality repair work. Customers frequently mention that the team treats them like family and keeps them updated throughout the process. While there are a few complaints about estimate fees and communication, the overwhelming majority of reviews are positive, highlighting their integrity and ability to restore vehicles to like-new condition.
We analyze 79 public reviews for Cross Town Auto Body using our data models and filter out spam to highlight only authentic feedback.
They are very thorough; ask for photos of the repair process to see the quality of work being done.
✓ What Works Well
- Excellent customer service
- High-quality repair work
- Transparent communication
✗ Areas to Improve
- Estimate fees not always clear
- Occasional communication issues
- Busy shop
- Do they handle insurance claims?
- How long will the repair take?
- Are they transparent about costs?
They treated me like family.
My car looks brand new.
Very transparent each step of the way.
- Category Automobile
- City New Brunswick
- State New Jersey
- Postcode 08901
- Country United States
