8600 Quioccasin Rd, Richmond, Virginia, 23229
CrossOver Healthcare Ministry is a vital resource for the uninsured, with many patients expressing deep gratitude for the compassionate care provided by volunteers. The clinic is praised for its affordability and the dedication of its staff. However, there are recurring complaints about administrative issues, including long wait times, difficulty reaching staff by phone, and occasional rudeness from the front desk. Despite these challenges, many view it as a pillar of the community.
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Visit in person for intake if you have trouble reaching them by phone.
✓ What Works Well
✗ Areas to Improve
A true blessing for the community.
Front desk needs better training.
Wait times can be frustrating.