524 Russ Ave, Waynesville, North Carolina, 28786
Crossroads Ford of Waynesville has a mixed reputation. While many customers praise the sales team for a smooth and stress-free buying experience, the service department receives frequent complaints about long wait times, poor communication, and incorrect repairs. It seems to be a better place to buy a car than to get one serviced.
We analyze 77 public reviews for Crossroads Ford of Waynesville using our data models and filter out spam to highlight only authentic feedback.
If you are buying a car, the sales team is generally well-regarded, but consider other options for long-term service.
✓ What Works Well
✗ Areas to Improve
Great sales experience
Service department needs improvement
Mixed reviews