Health & Medical · Walk-in Clinic

Crossroads Medical Group Portland Walk-in

420 State Rte 52, Portland, Tennessee, 37148

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

The clinic has a history of being a go-to spot, but recent changes in ownership have left many long-time patients feeling frustrated. While the medical staff is often praised, the administrative side—specifically phone communication and front desk interactions—is a major pain point for many.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 30/100
Pro Tip

Try to schedule appointments well in advance, as walk-in status can be unpredictable.

Mixed patient loyalty
Poor phone accessibility
Pros & Cons

✓ What Works Well

  • Caring medical providers
  • Convenient location
  • Good for quick sick visits

✗ Areas to Improve

  • Difficult to reach by phone
  • Rudeness at the front desk
  • Inconsistent billing and policies
Frequently Asked Questions
  • Are they still a walk-in clinic?
  • Why can't I get anyone on the phone?
User Feedback

Used to be better

Front desk staff needs training

Medical care is still good

Location Details
Street: 420 State Rte 52
City: Portland
State: Tennessee
Postcode: 37148
Country: United States
Location
420 State Rte 52, Portland, TN 37148
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.