4801 Dorsey Hall Dr, # 201, Ellicott City, Maryland, 21042
The practice has a mix of very loyal patients who love their specific doctors and others who are frustrated by administrative issues, billing errors, and poor communication. While the medical care is often rated highly, the front office and scheduling processes are frequent sources of complaint.
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Always double-check your billing statements and ask for itemized receipts.
✓ What Works Well
✗ Areas to Improve
Dr. Kepner is a gem
Front desk is rude
Billing is a nightmare