195 E Main St, Bradford, Pennsylvania, 16701
Patients generally appreciate the supportive and non-judgmental environment at Crossroads. Many credit the program with helping them maintain sobriety and regain their lives. However, there are recurring complaints about the administrative side, specifically regarding billing, insurance issues, and the difficulty of reaching the office by phone. Some patients feel the quality of counseling has declined over time.
Always verify your insurance coverage directly with your provider before your appointment to avoid unexpected out-of-pocket costs.
✓ What Works Well
✗ Areas to Improve
They treat you like a human, not a paycheck.
Great doctors, but the billing department is a mess.
Helped me stay clean for months.