1974 Walton Nicholson Rd, Independence, Kentucky, 41051
Crossroads Treatment Center is frequently described as a life-saving facility with a compassionate, supportive staff. Patients appreciate the small-town feel, efficient service, and the genuine care shown by the nurses and counselors. While there are some complaints regarding administrative issues like billing and occasional staff turnover, the overall sentiment is one of deep gratitude for the help provided in their recovery journeys.
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✓ What Works Well
✗ Areas to Improve
This place saved my life.
Staff is very caring and non-judgmental.
Wait times are usually very short.