Crossroads Treatment Center of New Castle, PA
125 E North St, Suite 123A, New Castle, Pennsylvania, 16101
This center is a lifeline for many, with patients frequently praising the staff for their non-judgmental, compassionate, and supportive approach. Many feel the team truly cares about their recovery and goes above and beyond to help. However, there are reports of administrative issues, including billing errors, difficulty reaching the office, and occasional frustration with prescription management. It is a place where the quality of care often depends on the specific provider.
Keep a detailed log of your prescription requests and follow up early if you haven't heard back.
✓ What Works Well
- Non-judgmental and supportive staff
- Compassionate care
- Helpful with recovery resources
✗ Areas to Improve
- Billing and prescription errors
- Difficulty reaching the office by phone
- Inconsistent provider experiences
- How do I start the program?
- Why was my prescription delayed?
They saved my life.
The staff is so kind and understanding.
Administrative issues can be frustrating.
- Category Health & Medical
- City New Castle
- State Pennsylvania
- Postcode 16101
- Country United States
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