1016 Bank St, Painesville, Ohio, 44077
Crossroads is a polarizing clinic. Many clients swear by Dr. Schroeder and his team, citing life-saving care and a warm, family-like atmosphere. On the flip side, there are significant complaints about billing practices, perceived greed, and rude interactions with the office staff. It seems to be a place where you either love the care or feel burned by the business side.
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Clarify all potential fees, including 'handling' or 'disposal' charges, before agreeing to any treatment.
✓ What Works Well
✗ Areas to Improve
Dr. Schroeder is a lifesaver
Billing is confusing and expensive
Staff can be dismissive