Crossroads Women's Health
1307 Ridge Rd, #1106, Rockwall, Texas, 75087
This practice has a loyal following who love Dr. Zandomeni and Dr. Ward for their compassion and expertise. However, there is a very vocal group of patients who have had terrible experiences with the office staff, citing rudeness, poor communication, and billing issues. The NP, Leanna Suttle, is also a polarizing figure, with some loving her and others finding her insensitive.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a choice, try to schedule directly with the doctors.
✓ What Works Well
- Compassionate and knowledgeable doctors
- Great bedside manner
- Thorough care
✗ Areas to Improve
- Rude and unorganized front desk staff
- Billing and insurance confusion
- Long wait times
- Why is the staff so rude?
- How do I get my records transferred?
- Are the billing charges accurate?
Doctors are great, but the staff is a nightmare.
I felt heard and cared for.
Billing is a total mess.
- Category Health & Medical
- City Rockwall
- State Texas
- Postcode 75087
- Country United States
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