Crosstown Dental Group
Health & Medical · Dentistry

Crosstown Dental Group

431 S Highland St, Memphis, Tennessee, 38111

Google Maps Updated: 14 May 2026
Authenticity Score: 84/100
About

Patients generally have a positive experience, often highlighting the friendly staff and the effort made to reduce anxiety. Many appreciate the modern facility and efficient service. However, there are some complaints about billing issues, strict cancellation policies, and occasional dissatisfaction with the quality of dental work, suggesting some inconsistency in care.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
18
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 60/100
Pro Tip

Ask for a clear explanation of all charges and policies before your appointment to avoid any surprises.

Modern equipment
Anxiety-friendly
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Modern and clean facility
  • Efforts to reduce patient anxiety

✗ Areas to Improve

  • Strict cancellation policies
  • Occasional billing issues
  • Inconsistent quality of dental work
Frequently Asked Questions
  • What is your cancellation policy?
  • Do you accept my insurance?
User Feedback

Great for people who are nervous about the dentist.

The staff is very welcoming.

Billing can be a bit confusing.

Location Details
Street: 431 S Highland St
Neighborhood: Highland Heights
City: Memphis
State: Tennessee
Postcode: 38111
Country: United States
Location
431 S Highland St, Memphis, TN 38111
Quick Info
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