2080 Woodruff Rd, Greenville, South Carolina, 29607
Patients generally praise the clinical staff for being gentle and thorough, often highlighting specific hygienists and dentists by name. However, there is a recurring frustration regarding administrative efficiency, specifically with scheduling, insurance verification, and feeling rushed during appointments. While many find the care top-notch, others feel the office operates like a corporate machine that prioritizes upselling over patient needs. Overall, it is a mixed bag of excellent clinical care versus frustrating front-desk hurdles.
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Always verify your insurance coverage directly with your provider before the appointment, as the front desk may provide inaccurate information.
✓ What Works Well
✗ Areas to Improve
Clinical staff are spot on and very caring.
The front desk needs better training on insurance.
Felt like a corporate farm rather than a family practice.