Crumps Auto Inc.
601 Creekway Dr NW, Lenoir, North Carolina, 28645
Crumps Auto Inc. has a very polarized reputation. Some customers appreciate the friendly, family-like atmosphere and feel they are treated well. However, there are numerous and serious complaints about poor communication, long wait times, and allegations of dishonest work, including charging for repairs that were not performed. The shop seems to struggle with organization and consistency, leading to a high level of frustration for many customers.
We analyze 64 public reviews for Crumps Auto Inc. using our data models and filter out spam to highlight only authentic feedback.
Get a second opinion and a written quote before authorizing major repairs.
✓ What Works Well
- Friendly and family-like atmosphere
- Some customers find them trustworthy
- Convenient location
✗ Areas to Improve
- Poor communication and long wait times
- Allegations of dishonest work
- Inconsistent quality of service
- Why is my car still not fixed?
- Can I get a quote?
- Why was I charged for work not done?
They treat you like family.
Avoid this place, they are dishonest.
Hit or miss, proceed with caution.
- Category Automobile
- Neighborhood Lenoir
- City Lenoir
- State North Carolina
- Postcode 28645
- Country United States
