Crystal Heating & Cooling
141 Busenbark Dr, Farmington, Missouri, 63640
Crystal Heating & Cooling is a well-established company with a strong reputation for technical expertise, particularly with their service technicians like Darren H. Many customers appreciate their thoroughness and professionalism. However, there is a growing trend of complaints regarding significant price increases, poor communication, and aggressive sales tactics. While they are still a go-to for many, customers are increasingly frustrated by the lack of transparency and rising costs.
We analyze 76 public reviews for Crystal Heating & Cooling using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed explanation of the diagnostic fee and any recommended repairs before authorizing work.
✓ What Works Well
- Highly knowledgeable and thorough technicians
- Professional and polite service staff
- Reliable maintenance programs
✗ Areas to Improve
- Significant price increases without notice
- Aggressive sales tactics for new units
- Occasional communication and scheduling issues
- Do they offer price matching?
- Are their maintenance plans worth the cost?
- Do they provide free estimates?
Darren is excellent and very thorough.
Prices have jumped significantly.
Great service, but watch out for the upsell.
- Category Home Services
- Neighborhood Farmington
- City Farmington
- State Missouri
- Postcode 63640
- Country United States
