Crystal Lake Oral & Maxillofacial Surgery
690 N Route 31, Crystal Lake, Illinois, 60012
The clinical care at this oral surgery center is highly regarded, with many patients praising the surgeons for their skill and pain-free procedures. The staff is often described as kind and attentive. However, there is a significant amount of negative feedback regarding the billing department and communication about insurance coverage. Some patients feel the practice is overly aggressive with collections, which overshadows the quality of the surgical work.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your insurance coverage directly with your provider before the appointment, as the office may not pre-authorize.
✓ What Works Well
- Skilled and efficient surgeons
- Painless procedures
- Friendly surgical assistants
✗ Areas to Improve
- Aggressive billing practices
- Poor communication regarding insurance
- Lack of payment plan flexibility
- Do you accept my insurance?
- Why was I charged for a consultation?
Surgery was a breeze, but the billing office is a nightmare.
Great surgeon, but watch out for hidden costs.
They do great work, just be prepared for the financial side.
- Category Health & Medical
- City Crystal Lake
- State Illinois
- Postcode 60012
- Country United States
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