Crystal River Dental
400 School St, Waupaca, Wisconsin, 54981
Patients generally appreciate the professional and thorough care provided by Dr. Nguyen and his team. Many highlight the clean, modern environment and the staff's ability to explain procedures clearly. However, there are recurring complaints regarding billing transparency, refund policies, and difficulty getting timely appointments for emergencies.
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Always verify your insurance coverage and billing details in writing before starting any procedure.
✓ What Works Well
- Professional and skilled dentist
- Clean and modern facility
- Clear explanations of procedures
✗ Areas to Improve
- Billing and refund issues
- Difficulty with emergency scheduling
- Inconsistent front desk communication
- Why can't I get a refund?
- Do they take emergency walk-ins?
Great clinical work, but the billing office is a mess.
Dr. Nguyen is fantastic, but the front desk can be condescending.
Good for routine care, but be careful with billing.
- Category Health & Medical
- City Waupaca
- State Wisconsin
- Postcode 54981
- Country United States
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