Crystal Run Healthcare West Nyack
Health & Medical · Multi-Specialty Clinic

Crystal Run Healthcare West Nyack

2 Centerock Rd, West Nyack, New York, 10994

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

Crystal Run Healthcare receives highly polarized reviews. While many patients appreciate the individual doctors and the convenience of a multi-specialty group, there is widespread frustration with the administrative side, particularly following recent system changes. Long wait times, difficulty reaching staff, and billing issues are common complaints, leading some long-term patients to seek care elsewhere.

Review Summary
20
Most Relevant
13
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 73
Performance Scores
Medical Expertise 75/100
Admin Efficiency 25/100
Pro Tip

If you have an urgent issue, try to get a direct line or use the portal, but be prepared for potential delays in response.

Broad range of services
Operational challenges
Pros & Cons

✓ What Works Well

  • Convenient multi-specialty care
  • Some excellent individual doctors
  • Modern facilities

✗ Areas to Improve

  • Poor administrative communication
  • Long wait times
  • Billing and insurance issues
Frequently Asked Questions
  • Why is it so hard to reach my doctor?
  • How do I resolve a billing error?
User Feedback

Great doctors, but the system is broken.

I'm tired of the long waits and poor communication.

The new portal is a disaster.

Location Details
Street: 2 Centerock Rd
Neighborhood: West Nyack
City: West Nyack
State: New York
Postcode: 10994
Country: United States
Location
2 Centerock Rd, West Nyack, NY 10994
Quick Info
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