Personal Care · Nail Salon

Crystal Spa & Nails

1305 S FM 51, Suite 200, Decatur, Texas, 76234

Google Maps Updated: 18 May 2026
Authenticity Score: 62/100
About

Crystal Spa & Nails in Decatur has a very mixed reputation. While some clients have had great experiences with specific techs like Mimi, AJ, and Cocoa, there are numerous complaints about poor hygiene, rude staff, and inconsistent quality. Many customers feel the service is overpriced for the quality delivered. It seems to be a place where you might get a great service one day and a terrible one the next.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
15
Lowest rating

We analyze 69 public reviews for Crystal Spa & Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 50/100
Staff Behavior 55/100
Pro Tip

Request a specific, highly-rated technician and check the cleanliness of your station before starting.

Walk-ins welcome
Wide range of services
Pros & Cons

✓ What Works Well

  • Some very skilled techs
  • Convenient location
  • Good massage chairs

✗ Areas to Improve

  • Hygiene concerns
  • Rude or rushed staff
  • Inconsistent quality
Frequently Asked Questions
  • Is it clean?
  • Who is the best tech?
  • Do you take walk-ins?
User Feedback

Best pedicure ever

Terrible service, never going back

Hit or miss