Personal Care · Nail Salon

Crystal's Nails and Spa

80 Eagle Rock Way, Brentwood, California, 94513

Google Maps Updated: 18 May 2026
Authenticity Score: 72/100
About

Crystal's Nails and Spa has a very polarized reputation. Many long-term customers love the friendly staff and quality of work, while others report serious hygiene concerns, poor service, and unprofessional behavior. There are recurring complaints about rushed services and inconsistent pricing. It is a popular spot, but customers should be cautious and clear about their expectations.

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We analyze 73 public reviews for Crystal's Nails and Spa using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 65/100
Staff Behavior 70/100
Pro Tip

Book an appointment in advance to ensure you get the time and technician you want.

Walk-in friendly
Wide range of services
Pros & Cons

✓ What Works Well

  • Friendly and welcoming staff
  • High-quality nail work
  • Competitive pricing

✗ Areas to Improve

  • Hygiene concerns
  • Inconsistent service quality
  • Rushed services
Frequently Asked Questions
  • Is it clean?
  • Do they accept walk-ins?
  • Are their prices transparent?
User Feedback

Crystal is amazing, highly recommend.

The salon is clean and nice.

Be careful with extra charges.