CSUA: Union
1644 Medical Center Point, Suite 200, Colorado Springs, Colorado, 80907
Patients generally appreciate the medical expertise and bedside manner of the providers, with many noting that they feel well-cared for. However, the administrative side of the practice is a frequent source of frustration. Issues with phone responsiveness, billing transparency, and appointment scheduling are common complaints that detract from the overall experience.
We analyze 72 public reviews for CSUA: Union using our data models and filter out spam to highlight only authentic feedback.
If you are self-pay, call the business office directly to ask about potential discounts before your visit.
✓ What Works Well
- Knowledgeable and compassionate providers
- Effective medical treatments
- Professional bedside manner
✗ Areas to Improve
- Difficult to reach staff by phone
- Billing and insurance confusion
- Long wait times for appointments
- Why is it so hard to get a call back?
- Are there self-pay discounts?
- How do I get my lab results?
Dr. Lowery is a fantastic doctor.
The billing department is a total disaster.
Great care, but the admin side needs work.
- Category Health & Medical
- Neighborhood Union
- City Colorado Springs
- State Colorado
- Postcode 80907
- Country United States
