Health & Medical · Primary Care

Cucamonga Valley Medical Group

5562 Philadelphia St, Suite 310, Chino, California, 91710

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

This clinic has a very polarized reputation. While some patients appreciate the doctors' care, many others report significant issues with rude front-desk staff, impossible phone systems, and poor administrative follow-through. It seems like a place where the medical care is decent, but the patient experience is often marred by poor service.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
17
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 35/100
Pro Tip

Use the patient portal for communication if you can't get through on the phone.

Primary Care
Patient Communication
Pros & Cons

✓ What Works Well

  • Knowledgeable doctors
  • Some friendly staff
  • Clean facility

✗ Areas to Improve

  • Rude front desk
  • Impossible phone system
  • Poor administrative follow-up
Frequently Asked Questions
  • How do I get through on the phone?
  • Why is it so hard to get an appointment?
User Feedback

Doctors are good, staff is not

Phone system needs serious attention

Mixed bag of experiences

Location Details
Street: 5562 Philadelphia St, Suite 310
City: Chino
State: California
Postcode: 91710
Country: United States
Location
5562 Philadelphia St #310, Chino, CA 91710
Quick Info
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