24 Hillcrest Rd, Cumberland, Virginia, 23040
The clinic has a loyal following who praise Dr. Hazelgrove for her compassion and skill. However, there is a vocal group of pet owners who feel the clinic is overly focused on money and lacks empathy during difficult times. Wait times and staff attitude are frequent points of contention.
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While the medical care is generally well-regarded, be prepared for potential billing surprises and long waits.
✓ What Works Well
✗ Areas to Improve
Great vet, but expensive
Staff can be abrupt
Mixed feelings on emergency handling