Public Infrastructure · Social Services

Cumberland County Division of Social Services

275 N Delsea Dr, #1A, Vineland, New Jersey, 08360

Google Maps Updated: 14 May 2026
Authenticity Score: 55/100
About

The feedback for this office is overwhelmingly negative. Residents frequently complain about long wait times, rude staff, and lost paperwork. While a few people report quick and helpful service, the majority feel frustrated by the lack of communication and the difficulty in accessing benefits. It is widely viewed as an understaffed and inefficient government office.

Our Review Process
20
Most Relevant
9
Newest
14
Highest
20
Lowest

We analyze 63 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Ease 30/100
Staff Conduct 35/100
Pro Tip

Always keep copies of everything you submit and try to go in person early in the morning.

High Caseloads
Inefficient Communication
Pros & Cons

✓ What Works Well

  • Some helpful individual caseworkers
  • Occasional quick in-and-out visits

✗ Areas to Improve

  • Extremely long wait times
  • Rude and dismissive staff
  • Frequent loss of paperwork
Frequently Asked Questions
  • Why is it so hard to reach someone by phone?
  • How can I ensure my paperwork isn't lost?
User Feedback

The service here is a constant battle.

Expect to wait hours even with an appointment.

Some staff are helpful, but the system is broken.

Location Details
Street: 275 N Delsea Dr, #1A
Neighborhood: Vineland
City: Vineland
State: New Jersey
Postcode: 08360
Country: United States
Location
275 N Delsea Dr #1A, Vineland, NJ 08360
Quick Info
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