Cumberland Pediatric Associates PC
1029 W Main St M, Lebanon, Tennessee, 37087
This pediatric clinic is a mixed bag. Many parents love the doctors and find them thorough and caring, especially for same-day sick visits. However, there are significant complaints about the front desk staff being rude and the nursing line being unresponsive. It seems like a great place for medical care if you can navigate the administrative hurdles.
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If you have an urgent concern, try to arrive early or use the patient portal rather than relying solely on the nurse line.
✓ What Works Well
- Caring and thorough pediatricians
- Same-day sick appointments available
- Great rapport with children
✗ Areas to Improve
- Rude front desk staff
- Unresponsive nurse line
- Inconsistent billing and paperwork issues
- Why is it so hard to get a call back?
- Do I really need a wellness check for a sick visit?
Doctors are great, staff is not
Hard to reach by phone
Good care for sick kids
- Category Health & Medical
- City Lebanon
- State Tennessee
- Postcode 37087
- Country United States
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