Cumberland Pediatric Dentistry & Orthodontics of Cookeville
510 S Jefferson Ave, Cookeville, Tennessee, 38501
Parents love how the staff handles anxious children, often using movies and gentle techniques to keep them calm. While the clinical care is highly regarded, the office faces significant criticism for its rigid confirmation policies and scheduling issues. Many parents feel the practice has become too focused on volume, leading to a less personal experience.
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Make sure to respond to every confirmation text immediately, as they are known to drop appointments from the schedule without warning.
✓ What Works Well
- Excellent with anxious children
- Fun waiting area
- Gentle hygienists
✗ Areas to Improve
- Strict appointment confirmation policy
- High provider turnover
- Scheduling disorganization
- Why was my child's appointment canceled?
- Do I have to agree to X-rays?
The staff is great with my autistic son.
They cancel appointments if you don't confirm, which is frustrating.
Great care, but the front office is a mess.
- Category Health & Medical
- City Cookeville
- State Tennessee
- Postcode 38501
- Country United States
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