Cumberland Skin Surgery and Dermatology - Spring Hill
5073 Main St, Suite 200, Spring Hill, Tennessee, 37174
Patients are generally very happy with the clinical care provided by the providers, especially Jessica Locke and Dr. Mayo. They are described as thorough, kind, and knowledgeable. However, there are significant and recurring complaints about administrative issues, including billing transparency, poor follow-up, and difficulty reaching the office.
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If you are waiting for pathology results, be persistent and call the office directly if you haven't heard back within the promised timeframe.
✓ What Works Well
- Thorough and knowledgeable providers
- Kind and professional clinical staff
- Effective treatment plans
✗ Areas to Improve
- Billing transparency issues
- Poor follow-up communication
- Difficulty reaching the office
- Do you accept my insurance?
- How do I get my pathology results?
Great care, but the admin side is lacking
Very thorough exams
Friendly and helpful staff
- Category Health & Medical
- City Spring Hill
- State Tennessee
- Postcode 37174
- Country United States
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