214 Carnegie Center Dr, Suite 301, Princeton, New Jersey, 08540
The feedback for this company is polarized. While some customers appreciate the low rates, many others report severe issues with claims processing, communication, and billing. There is a recurring theme of frustration regarding long hold times and difficulty reaching adjusters.
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If you have a billing issue, email support rather than calling to get a paper trail.
✓ What Works Well
✗ Areas to Improve
Rates are good but service is lacking
Claims process is a nightmare
Hard to get a human on the phone